Product designer
focused on real impact
for users and businesses.
I'm Luisa, a product designer with 7+ years of experience designing end-to-end digital products across fintech, healthcare, and e-commerce. I’m passionate about solving complex problems through research, creativity, and collaboration.
I love music, dogs, F1 and enjoy reading adventure books, which keeps my imagination active and inspires me to approach design with curiosity and fresh ideas.
Skills
Experience
Managing social media content and leading the maintenance and updates of the e-commerce website, ensuring a consistent brand presence and smooth user experience.
Working independently on UX/UI design projects while teaching occasional courses and workshops for Red River College, North Forge, and The Knowledge Academy.
Responsible for UX, website performance, and conversion strategy for Bootlegger and Warehouse One, focusing on improving the online shopping experience.
Contributed to the design of AI-powered agent interfaces, collaborating with cross-functional teams to create intuitive user experiences for contact center workflows.
Led end-to-end product design for digital platforms, defining UX strategy, building design systems, and collaborating closely with developers to deliver polished interfaces.
Designed user flows and interfaces for Credit Karma Money's prepaid card product, focusing on making financial tools more accessible and intuitive for everyday users.
Supported the design of digital tools and brand experiences, contributing to UX research and interface design across consumer and B2B products.
Created digital and visual communications for one of Bogotá's most iconic public programs, designing content that reached thousands of citizens weekly.
Education
Grade 42 - Diploma with Honours
Scholarship by the university rectory
Grade 45 - Diploma with Honours
Laureate degree with thesis (Video game "Nos Estan Matando")